CV

Relentlessly improve the high school learner journey by removing friction, increasing scaled personalization, and aligning supports to ensure more learners graduate each year — mastering skills and confident in their next step. Triangulate data from front line staff, analytics, the LMS, and the market to identify and shepherd the highest impact work to improve the learning experience.

Led the strategy, development, introduction, and early lifecycle stages of a key B2B educational product, ensuring alignment with market needs and organizational goals. Collaborated cross-functionally to define product roadmaps, prioritize features, and deliver innovative solutions that enhance learning outcomes.

• Sourced, hired, and managed top talent in technical product management to drive ongoing innovation and excellence in product delivery.
• Accelerated a mission-critical product launch from 0–1, leading a cross-functional team to advance a new professional learning product for teachers from proposal to pilot within 11 months.
• Secured an additional $5M investment for year 2 by establishing OKRs and implementing a comprehensive research plan, resulting in a state-wide deal by end of year 2.
• Aligned strategic vision with enterprise goals by collaborating with VPs of Product, Curriculum, Customer Success, Sales, and the Chief Learning Officer to develop and refine the post-pilot product strategy.
• Built and maintained 12-month and 3-year product roadmaps, validating capacity with Senior Directors of Engineering and Design.
• Realigned the product roadmap based on voice of customer insights, lifting NPS from −5 to 33 for both users and buyers.
• Created a research roadmap and Tableau dashboards for quantitative and qualitative feedback analysis.

Received multiple promotions within 4 years (Associate PM → PM → Senior PM), with increasing portfolio size and responsibilities at each step. Led the development and full lifecycle management of B2B2C educational technology products, driving strategic initiatives to enhance user engagement and learning outcomes.

• Led cross-functional teams to develop STEM SaaS products serving 150,000+ students annually, generating more than $10M in annual revenue.
• Mitigated risk of product cannibalization following a $14M product launch by leading a nationwide customer engagement tour, resulting in a 70% user retention rate and growth in the new user base.
• Launched reusable multimodal mini-lessons across all math portfolios ($100M+ in products), unifying learning objectives and expanding user reach.
• Implemented the "living editions" model, resulting in a 90% cost reduction and sustained market share by prioritizing internal technology development over costly revisions of acquired print products.
• Expanded the user base of six online math courses by 24% year over year as an Associate Product Manager.

Managed the development of hybrid print/digital products in higher education mathematics, ensuring alignment with user needs and production timelines.

• Contributed to a task force that reduced production time by 30%, streamlining workflows and improving time-to-market for educational products.
• Conducted user testing on new features, synthesizing insights to refine product design and functionality.
• Led research webinars to recruit development partners, advisory board members, and beta testers.